CORONA Virus (COVID-19) – FAQ

Updated August 2021:
We are now seeing patients both through telemedicine and in-person appointments.

Pondworks is Committed to Providing the Safest Possible Treatment Environment

What Is Pondworks Doing to Meet CDC Guidelines? (Updated August 2021)

  • We  have a limited number of in-person appointments.
  • New patients should submit the initial consultation request form to schedule an appointment.
  • Established patients should contact us, by phone or our patient portal, for assistance.
  • In-person patients will answer COVID screening questions and have their temperature checked.
  • Please wear a mask in our office.


We Are Asking Patients To:

  • Contact us by phone (512-420-2224) or via our secure patient portal to schedule a telemedicine appointment.
  • Ensure that your patient portal is active.
  • Provide a credit card number on file with our office.
  • Sign our “Telemedicine Practice Policies” and “Telemedicine Consent” forms, available on our patient portal.

What is Corona Virus or COVID-19?

Updated 3/23/2020