CORONA Virus (COVID-19) – FAQ

We recommend that ALL PATIENTS call our office or use our online patient portal
to change your appointment to a virtual, web-based, “telemedicine” visit,
using your phone or computer, through a secure HIPAA compliant internet connection.

Our front office direct phone is (512) 420-2224.

Pondworks is Committed to Providing the Safest Possible Treatment Environment

What Is Pondworks Doing to Meet CDC Guidelines?

  • We  have closed our office to the public.
  • New patients should submit the initial consultation request form to schedule a telemedicine appointment.
  • Established patients should contact us, by phone or our patient portal, for assistance.


We Are Asking Patients To:

  • Contact us by phone (512-420-2224) or via our secure patient portal to schedule a telemedicine appointment.
  • Ensure that your patient portal is active.
  • Provide a credit card number on file with our office.
  • Sign our “Telemedicine Practice Policies” and “Telemedicine Consent” forms, available on our patient portal.

What is Corona Virus or COVID-19?

Book Your Online Telemedicine Appointment Today!

Updated 3/23/2020